Hygiene

Our commitment to hygiene and cleanliness has led our team to strengthen our health safety protocol in our hotel.
We have adapted our operation.

We are implementing additional measures, which comply with the latest recommendations in terms of hygiene and cleaning, in order to guarantee the safety of our customers and our employees.

The measures taken cover a wide range of subjects ranging from compliance with barrier gestures to recommendations for cleaning products, including cleaning procedures for rooms and common areas as well as the necessary reduction in the service offer.

Reinforcement of hygiene and cleaning measures

In order to apply all these measures, we will ask you to vacate your room by 12:00pm on the day of your departure. If you wish, a left-luggage office is available for your luggage.

Before your arrival

• We provide ventilation of the rooms at least 2 hours a day.
• We space out the use of the same room.
• All keys are disinfected for each use.
• All our team is trained in preventive measures.
• Our cleaning team disinfects the water bottle after each departure.

When you arrive

• Wearing a mask is compulsory in our establishment.
• Hydroalcoholic gel available to our customers.
• Payment by credit card (terminal cleaned for each use).
• Staff wearing masks and respecting barrier gestures.

During your stay

• Wearing a mask is compulsory in our establishment.
• Application of the room cleaning protocol, our team will not clean your room during your stay, except on request.
• Reinforced hygiene measures.

Prevention and additional equipment for our teams

• The staff is equipped with masks, gloves, and hydroalcoholic gel.
• The team is trained in barrier gestures and makes sure to wash her hands regularly after each interaction.

Simplification of our offer

The health crisis we are going through has forced us to reduce our service offer in order to guarantee your safety during your stay..

• Breakfast will only be served in your room, on request at the reception the day before.
• The mini bars have been emptied for hygiene reasons.

Distribution of hydroalcoholic masks and gels

Wearing a mask is compulsory in our establishment. If you do not have one, we have some available at the reception as well as hydroalcoholic gel.